Returns & Refunds
How do I cancel my order?
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at hello@zoewho.world. Please include your order number and the reason...
How do I cancel my order?
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at hello@zoewho.world. Please include your order number and the reason...
What do I do if I receive the wrong item in my ...
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email hello@zoewho.world for further assistance. Include a photo of the...
What do I do if I receive the wrong item in my ...
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email hello@zoewho.world for further assistance. Include a photo of the...
How do I make a return?
Returns must be initiated within 7 days of receiving your order. Items must be unused and in the original packaging. Return by mail You can start your return here: ZoeWho? Return Portal Note:...
How do I make a return?
Returns must be initiated within 7 days of receiving your order. Items must be unused and in the original packaging. Return by mail You can start your return here: ZoeWho? Return Portal Note:...
What’s your return policy?
Our return policy allows returns or exchanges for unused/unopened products purchased in the last 7 days. Please note that discounted / limited edition items are not eligible for return. You can expect your refund to...
What’s your return policy?
Our return policy allows returns or exchanges for unused/unopened products purchased in the last 7 days. Please note that discounted / limited edition items are not eligible for return. You can expect your refund to...
Do you offer refunds or exchanges?
Yes, we offer refunds and exchanges within 7 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact....
Do you offer refunds or exchanges?
Yes, we offer refunds and exchanges within 7 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact....